Navigating on a smooth sea with Infoship Hotel Defect

Why you need a proper
Defect Life Cycle.

Easily track and categorize defects

Easily track and categorize defects

identifying impact, urgency, and priority criteria to properly resolve important issues quickly.
Prevent defects and enhance quality

Prevent defects and enhance quality

analysing frequencies of occurrence of defects and causes to implement corrective actions.
Monitor the pending /open operationaL tasks

Monitor pending operational tasks

configuring scheduled task execution, controlling if tasks have been executed or are still running.
Assign to the appropriate team

Assign the issue to the appropriate team

assuring that the requests are performed by technicians with the right skillset and expertise.

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Minimizing the impact of operational works

Infoship Hotel Defect is a stand-alone application of InfoSHIP Asset, designed for enhancing productivity, collaboration, and accountability by providing the tools and framework needed to deliver the highest level of customer service.

Infoship Hotel Defect streamlines incoming issues and automatically assigns them to the appropriate team throughout a flexible workflow engine, giving staff the details needed to focus on their most immediate tasks and providing management a picture of activity in real-time.

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